Front Desk & Receptionist Services (Primary — Both Offices)
• Staffs the front desk and serves as the primary point of contact for all visitors, employees,
students, applicants, and vendors who arrive in person to the Office of Human Resources or
the Office of Diversity and Equal Employment Opportunity.
• Answers, screens, and triages all incoming telephone calls to both offices; directs calls to
the appropriate staff member or department and takes accurate messages as needed.
Job Specification | Administrative Assistant I
• Greets all visitors in a professional, courteous, and welcoming manner; determines the
nature of their visit and connects them with the appropriate staff member or resource in a
timely fashion.
• Receives, opens, sorts, date-stamps, and distributes incoming mail and deliveries for both
offices; prepares outgoing mail and coordinates courier and delivery services as needed.
• Monitors and maintains the reception area and shared office spaces to ensure a neat,
organized, and professional appearance at all times.
• Manages visitor sign-in procedures and notifies appropriate staff of arrivals; exercises sound
judgment in managing access to sensitive office areas.
Administrative Support — Office of Diversity & Equal Employment Opportunity
• Provides general administrative and clerical support to the Office of Diversity and EEO
leadership and staff, including preparation of correspondence, reports, and standard forms.
• Assists with scheduling meetings, hearings, and other engagements for EEO staff;
coordinates room reservations and prepares materials as directed.
• Receives and routes inquiries related to equal employment opportunity, Title IX, ADA
accommodations, and related matters to the appropriate EEO staff member; maintains strict
confidentiality in all interactions.
• Assists with maintenance of EEO case files, logs, and records in compliance with applicable
legal requirements and institutional policy; exercises rigorous confidentiality in the handling
of all EEO-related documentation.
• Supports the coordination of diversity and equal opportunity programs, events, and training
activities as directed.
• Assists with preparation of EEO-related reports and data compilations under the supervision
of EEO staff.
Administrative Support — Office of Human Resources
• Provides general administrative and clerical support to HR leadership and staff, including
preparation of correspondence, memoranda, forms, and reports.
• Assists with scheduling, coordinating, and calendaring meetings, interviews, orientations,
and other HR-related events; prepares meeting materials and room arrangements as
directed.
• Supports new employee onboarding activities, including preparation of orientation materials,
coordination of pre-employment documentation, and assistance with onboarding logistics.
• Assists with maintenance of HR files and records in compliance with applicable records
retention policies and confidentiality requirements; supports transition to and maintenance of
electronic recordkeeping systems.
• Processes routine HR forms, employment verifications, and similar standard requests under
the direction of HR staff.
• Assists with posting and tracking of job announcements and applicant communications as
directed.
• Orders and maintains office supplies and coordinates routine office equipment maintenance
for the HR office.
• Provides support for HR events, employee recognition activities, and departmental
communications as assigned.
General Administrative Duties
• Maintains a working knowledge of University policies, procedures, and resources relevant to
HR and EEO functions in order to provide accurate information and referrals to internal and
external inquiries.
• Operates standard office equipment including multifunction printers, telephone systems, and
computer workstations; utilizes institutional software systems as required.
• Maintains confidentiality of all personnel, EEO, and institutional records and
communications at all times; understands and adheres to applicable privacy laws and
University data governance policies.
• Performs other related duties as assigned in support of the Office of Human Resources and
the Office of Diversity and Equal Employment Opportunity.