Job DescriptionJob DescriptionSalary: $20-$24
Job Title: Front Desk Medical Assistant
Location: 1800 N Charles Street, Suite 810, Baltimore, MD 21201
Company: NPOC Wellness & Hydration
Type: Full-Time, Hourly, Non-Exempt
Hours: 9:00 AM 6:00 PM, with 1-hour break
Hourly Rate: $20$24 per hour
About Us
NPOC Wellness provides clinically supervised GLP-1 weight loss, peptide therapy, vitamin therapy, and preventive wellness services. We deliver patient-centered, evidence-based care with a focus on safety, outcomes, and client experience.
At NPOC Wellness, we are redefining preventive healthcare by offering IV hydration, vitamin injections, peptides, and holistic recovery solutions in a modern, spa-inspired environment. Our mission is to deliver exceptional clinical care while creating a premium wellness experience.
Overview
NPOC Wellness & Hydration is seeking a Front Desk Medical Assistant to join our team. The ideal candidate will bring a positive attitude, strong multitasking abilities, and excellent communication skills. This role is vital in ensuring smooth front desk operations and providing exceptional service to our clients and clinical staff.
Responsibilities
Greet and check in clients in a professional and welcoming manner.
Manage front desk operations, including scheduling, answering phone calls, and maintaining documentation.
Support clinical staff with administrative needs.
Maintain a clean, organized, and professional reception area.
Exhibit professionalism, efficiency, and strong communication at all times.
Complete additional tasks and responsibilities as assigned by the Program Director.Assist with basic outreach tasks, such as helping prepare email campaigns, sending client reminders, and supporting promotional activities as needed.Requirements & Qualifications
Experience in a medical office or front desk role.Strong organizational, time-management, and multitasking skills.Excellent verbal and written communication skills.Ability to work independently while collaborating effectively with the team.Professional, friendly, and client-centered demeanor.Proficiency with scheduling software, EHR systems, and basic office tools.Some weekend availability is requiredMA certification preferred
Experience in wellness, IV hydration, peptide therapy, or related services is a plus.Minimum of a high school diploma or equivalent