Human Resources Analyst II - Trainer

Duties

Under general supervision of the Chief of Training and or designee, the Human Resources Analyst II – Trainer, serves as the lead trainer for Employee Development and Training. 

Essential Job Functions: 

Provides designing, developing, coordinating, facilitating, and evaluating employee training and professional development programs that support Baltimore County’s goals and workforce excellence. This position delivers instructor-led, virtual, hybrid, and eLearning courses while collaborating with departments to assess training needs and develop effective learning solutions.

The Trainer serves as a learning consultant, instructional designer, facilitator, and subject matter expert to promote employee growth, improve organizational performance, and support a culture of continuous learning.

This position serves as a backup to the Learning Administrator of the Learning Management System (LMS), Educational Assistance, Supervisory, Management, and Confidential (SMC) employee reimbursements, and New Employee Orientation.

Duties and Responsibilities

• Facilitate instructor-led classroom, virtual, and hybrid training programs. 
• Deliver technical, professional, leadership, customer service, and compliance training. 
• Facilitate workshops, seminars, webinars, and orientation programs. 
• Adapt instructional methods to meet diverse learning styles. 
• Maintain a positive and engaging learning environment
• Design and develop training curricula and instructional materials. 
• Create participant guides, facilitator manuals, presentations, job aids, and reference materials. 
• Develop eLearning courses using instructional design software. 
• Review and update training materials to ensure accuracy and relevance. 
• Coordinate training registrations and enrollments. 
• Assist employees with LMS navigation and course enrollment.
• Research emerging trends in learning and development. 
• Recommend new technologies and instructional methods. 

• Provide Backup support for the Educational Assistance Program, SMC Reimbursement Program, NEO– New Employee Orientation and Service Awards Ceremony

Examples of Other Duties
Performs other related duties as required.

(NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.)

Qualifications

Required Qualifications
Graduation from an accredited college or university with a bachelor's degree, preferably in human resources administration, business or public administration, education, or psychology
plus
at least two years' professional experience in human resources administration.

(Experience in human resources administration may be substituted on a year-for-year basis up to a maximum of four years for the required education. Education beyond a bachelor's degree in human resources administration, business or public administration, education, psychology, or law may be substituted on a year-for-year basis up to a maximum of two years for the required experience.)

Knowledge, Skills and Abilities:

Knowledge of 

• Adult learning theory 
• Instructional design principles 
• Classroom facilitation techniques 
• Learning Management Systems (LMS) 
• Organizational development concepts 
• Project management 
• Microsoft Office Suite 
• Virtual learning platforms (Microsoft Teams, Zoom, Webex) 
• eLearning authoring software (e.g., Articulate Storyline, Rise 360)

Skill in

• Public speaking and presentation 
• Curriculum development 
• Facilitating small and large groups 
• Writing instructional materials 
• Managing multiple projects 
• Data analysis and report preparation 
• Building collaborative relationship

Ability to

• Present information clearly and confidently. 
• Engage learners with diverse backgrounds and experience levels. 
• Assess training needs and recommend effective solutions. 
• Manage competing priorities and deadlines. 
• Learn new technologies quickly. 
• Work independently and collaboratively. 
• Evaluate program effectiveness. 
• Communicate effectively both orally and in writing.

Proof of Licenses, Certifications and Education
Applicants are required to submit proof of licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable.

Failure to submit proof of Licenses, Certifications and Education will result in your application not being considered. Proof of licenses, certifications, and/or education must be submitted with each application.

Proof of Degree Equivalency
Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (www.WES.org)

Mail or deliver documents to:
ATTN: Human Resources Analyst II - Trainer
Office of Human Resources
Baltimore County Government
308 Allegheny Ave.
Towson, MD 21204

You can attach your transcript(s) or license(s) to your application.