The incumbent serves as Supervisory Medical Support Assistant (MSA) in a VISN Clinical Contact Center (CCC) as part of an interprofessional healthcare team. Supervisory MSA provides support across multiple ancillary and interprofessional clinics and determines the needs of the Veteran/caregiver. The MSA is responsible for routing clinical questions to appropriate clinical staff and plays an integral role in achieving first-contact resolution through Veteran-centered delivery of care.
Supervisory Medical Support Assistant
Veterans Health Administration · Anywhere in the U.S. (remote job)
via USAJOBS
Full-time
$55,882 – $72,644/yr
Job details
- Pay$55,882 – $72,644/yr
- Job typeFull-time
- ExperienceSenior level
- EducationNote: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, s
- LocationAnywhere in the U.S. (remote job)
- CategoryGovernment
- Posted5 hours ago
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