Duties
The Investigator’s duties include but are not limited to:
General research regarding jurisdiction and the parties to complaints. This may include but is not limited to, the ownership or occupation of properties, personnel information, reviews of social media accounts associated with our investigations, and public records searches.
Identifying potential witnesses and/or victims of discriminatory conduct under investigation.
Identifying, securing, and documenting physical evidence.
Conducting and summarizing witness interviews.
Preparing investigation reports that are well-written, objective, organized, logical, and free of errors.
Maintaining organized records of investigations, including interview notes, relevant documents, screenshots, emails, and other material collected during an investigation.
Testifying at hearings, as needed.
Other duties as assigned.
Knowledge, Skills, and Abilities:
Demonstrated commitment to civil rights work.
Demonstrated skill in interview and investigation techniques, including the ability to actively listen.
Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues.
Advanced analytical, evaluative, and objective critical thinking skills and the ability to effectively summarize and present information.
Knowledge of federal, state, and local non-discrimination laws, guidelines, and procedures.
Strong interpersonal and communication skills, both orally and in writing, and the ability to work effectively with a diverse community.
Skill in the use of personal computers and related software applications. Proficient use of technology, including Google Suite, Zoom, and approved AI applications, to manage and expedite case processing.
Ability to operate calmly and effectively under stressful conditions.
Conflict resolution and/or mediation skills.
Ability to handle multiple tasks with time-sensitive deadlines with minimal supervision.
Demonstrated ability to maintain confidentiality.
Ability to foster a cooperative work environment.
Ability to work both independently and in a team environment.
Qualifications
EDUCATION: Graduation from an accredited four-year college or university with major coursework in criminal justice, business, law, or a related field.
EXPERIENCE: Four (4) or more years of public or private sector professional experience in an investigatory capacity directly related to the resolution of complaints.
ADDITIONAL REQUIREMENTS: Valid driver's license
NOTE - This position may require some evening hours
NOTE - This position requires a thorough background investigation