Position Summary
This position is responsible for providing first-level frontline technical support and cybersecurity of Aultman Health Foundation server production and development domains. Cybersecurity is a top priority of all data and levels for Aultman. We are looking for a candidate with a strong background in Cybersecurity systems including SIEM, EDR/MDR, SOAR, and Incident Response and IT Infrastructure. Additional experience with Exchange server administration, SCCM administration, Citrix administration is preferred. The candidate must have experience in configuring, troubleshooting, maintaining, supporting and upgrading servers as well as deploying, implanting, and enhancing security protocols in a Windows environment.
Qualifications
Education:
Associates or Bachelor’s Degree in Computer Science, Computer Engineering, Cybersecurity or related field or equivalent experience
Certification in: MCSA, CompTIA Server+, MCSA: SQL Server, CISSP, CISA preferred but not required
Experience:
3-5 Years of experience in Cybersecurity
Experience in vulnerability management, security assessment, security awareness, and identity access management systems.
Experienced in creating and maintaining documentation
Strong communication and customer service skills
Characteristics:
Commit to providing a positive experience for the end-user
Promote a team environment
Able to work independently
Be respectful of others and provide constructive feedback
Be punctual
Strong conflict management skills
Security focused
Responsibilities & Expectations
Work with Tier 1 and Tier 2 support personnel in troubleshooting desktop/server relationship issues at times
Proactively monitor servers for abnormal behavior
Monitor EDR/MDR for alerts around malicious activity and participate in Incident Response around alerts.
Participate in QA testing and integration of new server and desktop software as needed
Assist in securing Office 365/Azure environment
Assist with SCCM/SCEM planning, setup, deployment of application updates or security hardening
Handle Active Directory, DNS and IIS administration
Identify, understand impact, and remediate vulnerabilities using common security tools. (i.e. vulnerability scans)
Understand threat actors and vectors and how to mitigate common vectors
Analyze indicators of compromise and know how to perform threat hunting in SIEM, EDR, and NDR systems
Assist with implementation of mitigating threats using SOAR systems to automate tasks
Ability to troubleshoot security issues (i.e. logs, permissions, firewalls, certificates, etc.)
Experience with cloud/hybrid security
Experience with PKI
Other projects/duties as assigned
Department Responsibilities & Expectations
Working Conditions
Techs may be assigned any 40-hour shift required for proper customer service. Each specialist should be prepared to fill-in for another shift in case of vacations, sickness, or shifting priorities. Other hours may be required by project activity and production support.
Lunch and breaks as per hospital policy
Works in well-lit/ventilated office area
Sitting/standing/moving intermittently during working hours. Some lifting of light equipment may be required
Subject to changes in priorities and stress
Subject to frequent interruptions due to questions from staff members, peers, and customers
Travel Expectations 0-5%
Location: Aultman Health Foundation · SECURITY & PROJECT MGMT
Schedule: Full Time, Day Shift, 40
CYBERSECURITY ANALYST
Aultman Health Foundation · Canton, OH