Program Coordinator- Local Workforce Impact Programs

JOB INFORMATION





Non-exempt (compensatory and/or overtime eligible); full-time; 40 hours worked; Monday-Friday; 8:00 a.m.-4:30 p.m.; full benefits; grant funded


The Program Coordinator supports Local Workforce Impact Programs by delivering services to specialized populations and barrier-impacted jobseekers. This role conducts community outreach, coordinates program activities, facilitates workshops, and performs intake and eligibility screening. The coordinator provides individualized service navigation to help participants achieve their employment and training goals.

The position performs a range of paraprofessional and professional coordination duties, working closely with internal and external stakeholders to ensure high-quality service delivery. Regular face-to-face interaction with customers is required. The coordinator also collects and maintains program data, performing basic to intermediate analysis to support reporting and program improvement. Supervision is received from the Manager Workforce Programs.




NOTE: The upper pay range reflects possible wage rates for internal County transfers and promotions, which are calculated per County policy. For external hires, offers are made at the base wage rate.


Frederick County Government values the principles of diversity and inclusion, and strives to ensure equal opportunities for its workforce, applicants and community members. If you are a person who wants to make a difference, give back to your community, and be a voice for change, apply to Frederick County Government today.







TOTAL COMPENSATION PACKAGE:

Frederick County offers an extensive compensation package to reflect how highly we value our employees. The following is what you can expect in your first year as a full-time benefited Frederick County Government employee.








11 days of Vacation leave with increase after 2 years of employment
15 days of Sick leave with unlimited annual carryover
11 paid holidays, plus 2 additional floating holidays (10 and 11 month employees may not receive all holidays)
Day 1 coverage of comprehensive Medical Insurance Plan options to include generous County Health Savings Account (HSA) contribution (if enrolled in the high-deductible plan). This is part of a full range of benefits including Dental, Vision, and Flexible Spending
Employee Health Center with no or low-cost primary and urgent care
100% County paid 2x annual salary Group Term Life Insurance and Accidental Death & Dismemberment (AD&D) benefit
County and Employee funded Defined Benefit Pension Plan

Vesting after 5 years of service
Additional service credit for eligible previous public service, military service, etc.

Work/Life balance programs include: Employee Assistance Program and Employee Wellness Program
Generous Tuition Reimbursement Program
Other employee-paid benefits such as Deferred Compensation Plan, Legal Resources, Supplemental Life Insurance, Critical Illness, Accident, and Hospital Indemnity Insurance, Lifetime Benefit with Long Term Care plan

NOTE: Benefited employees will accrue service and leave based on the FTE and/or hours worked per calendar year.


For more information, visit our benefits page on the Frederick County Government job opportunities webpage.







ESSENTIAL DUTIES AND JOB RESPONSIBILITIES






Maintain office website, coordinate with project managers, and assist in developing program outreach materials
Create newsletters, coordinate outreach meetings, community events, and gather information for annual reports
Research, implement, and provide technical support on new technology resources/platforms to improve workflow, outcomes, and access to program services
Update and maintain office records and other manual and computerized files and filing systems
Develop and administer workforce training and workshops
Develop and implement targeted outreach strategies, conduct community-based engagement (including Mobile Career Center events, hiring fairs, and partner meetings), and build strong partnerships with community organizations and employers to expand program reach
Specializes in the coordination, eligibility determination, and tracking and analyzing data for programs under several federal, state, and local grants
Assist in planning, preparing, and implementing program activities
Facilitate group workshops and individualized employment readiness sessions; provide coaching, mentorship, and barrier-mitigation support using trauma-informed, strengths-based, and motivational interviewing approaches.
Develop individualized employment and training plans and connect participants to supportive services such as transportation, childcare, reentry supports, and recovery resources
Ensure program activities align with federal, state, and local workforce requirements; maintain awareness of internal policies, grant rules, and reporting needs.
Support process improvement efforts and apply workforce development best practices to strengthen program quality and service delivery
Review applications and determine appropriate employment service, Conduct intake, eligibility screenings, and needs assessments; maintain electronic case files and ensure timely, accurate data entry into approved systems
Track participant outcomes, prepare supportive service and training funding requests, and create vouchers
Coordinate the Mobile Career Center (MCC) outreach schedule, including site logistics, staff assignments, community partner coordination, and maintenance of outreach activity records and mileage documentation.
Serve as an authorized MCC operator and coordinate the training of staff on Mobile Career Center operations, safety practices, and equipment use; maintain required operational records.
Perform other related duties as required



To perform this job successfully, an employee must be able to perform all essential functions satisfactorily. Any employee's position may not be assigned all functions or equipment listed above, and the examples may not cover all functions or equipment that may be assigned. Reasonable accommodations may be provided to enable individuals with disabilities to perform their essential functions.







QUALIFICATIONS AND REQUIREMENTS





The qualifications/requirements, knowledge/skills/abilities and physical requirements or working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:



Associate’s degree in public administration, business administration, or a related field.
2 years of experience in education, human services, training, grants, workforce development, service coordination, or similar.
Possession of a valid driver’s license

Substitutions for the above-listed required education and experience are a High School diploma with 4 years experience as described above: Bachelor’s degree in public administration, business administration or related field.








KNOWLEDGE/SKILLS/ABILITIES


A successful incumbent operating in this role displays the following:


Ability to maintain County Authorized Driver privileges
Knowledge of local training schools and community services/employment opportunities


Knowledge of laws, regulations, and requirements regarding the development and implementation of workforce development/employment and training programs
Working knowledge of career development, adult education, job search assistance (resume writing, interviewing) and labor market information
Knowledge of workforce development system and/or employment and training programs and services for un/underemployed individuals
Skilled in verbal and written communication
Skilled in the use of office equipment, computers and related software applications
Interviewing and assessment skills to effectively assess customer strengths and needs and develop strategic plans to assist in progressing career paths
Curriculum development, lesson planning, and group instruction skills, with the ability to conduct group educational activities
Ability to establish and maintain effective working relationships and communication with coworkers, other county departments, program participants, and the general public
Ability to understand and analyze various types of program participation metrics
Ability to effectively represent Frederick County Workforce Services to the public, business, and local, state, and federal officials
Ability to independently manage projects and produce outcomes consistent with objectives
Ability to be flexible and adapt to program and project changes and priorities
Ability to effectively organize work, establish priorities, manage time, and complete assigned duties with minimal supervision in a fast-paced environment
Ability to problem solve and collaborate as part of a team
Ability to navigate and organize meetings through digital literacy with various programs
Ability to create and edit content for newsletters, promotional materials, etc.
Ability to create reports and presentations
Ability to prepare cohesive documentation with few errors that reflects appropriate information
Ability to develop and maintain effective working relationships and partnerships
Ability to obtain and maintain knowledge of assigned program and its operations



PREFERENCE MAY BE GIVEN FOR:



Secondary written and spoken language skills (Spanish or other)
Related workforce development certifications


PHYSICAL REQUIREMENTS / WORKING CONDITIONS:

While working in this position, the employee is required to constantly perform repetitive motions; frequently sit; rarely drive.
While working in this position, the employee is required to consistently work indoors.






ADDITIONAL INFORMATION / EXAMINATION PROCESS






Employees in this classification are designated as Non-Essential


KIND OF EXAMINATION (may include):

An evaluation of training and qualifications
One or more interviews











Frederick County Government is committed to providing an inclusive work environment and complies with all applicable laws and regulations regarding workplace accommodation, including for individuals with disabilities. Applicants who require reasonable accommodation during the application and hiring process may contact the Talent Acquisition section of Human Resources. Inquiries about accommodations can be sent to [email protected]











Retirement Plan:

A defined benefit retirement plan is provided for all regular County employees. Employees are automatically enrolled in either the Uniformed Plan (5 year vesting) or the Non-Uniformed Plan (5 year vesting, effective 07/01/2024) depending upon position classification. The majority of support for the plan is provided by the County; however, employees are required to make a mandatory pre-tax contribution towards their benefit. Retirement benefits are payable at normal, early or delayed retirement. Retirement benefits are also payable upon termination and in the event of death or disability.


Health Insurance:

County employees have a choice of two medical insurance plans, an In-Network (HMO) Plan or a High Deductible medical plan with a Health Care Savings Account, to provide coverage for medical and surgical expenses, hospital and emergency care expenses, mental health expenses and prescription drugs. The County and participants share in the cost of the health insurance with the employee having the benefit of pre tax contribution deductions. Medical insurance goes into effect on the first day of active employment.


Dental Insurance:

Employees may select coverage from one of three dental plan options, ranging from a PPO plan to a dental HMO plan. Coverage includes preventive care, fillings, crowns, bridges and dentures, and the cost of dental insurance is shared by both the County and the employee. Dental insurance goes into effect on the first day of the month that follows the eligible employee's completion of 30 days of active employment



NOTE: Employees working 75% or greater of a 35 or 40 hour position are eligible for health & dental insurance.




Flexible Spending Accounts:


The Flex Spending plan allows employees to pay health and day care expenses with pre-tax dollars. Employees may set aside part of their salary in a special account that can be used throughout the year to reimburse themselves for out-of-pocket medical expenses. The maximum contribution is $3,400 per year for Health Care Spending and $7,500 for Dependent Care Spending (work-related day care expenses). Examples of expenses that can be reimbursed for Health Care Spending include, but are not limited to: deductibles, co-payments, dental fees, chiropractors' services, and eyeglasses / contact lenses.




Life Insurance:


Employees are insured for 2 times their annual salary in case of death plus 2 times their annual salary for accidental death. Employees do not contribute to the premiums for this coverage. A Supplemental Life Insurance is also offered to regular County employees. The plan allows employees to purchase individually owned term life insurance for themselves, their spouse, and their dependents.




Savings Plan - Deferred Compensation:


The County offers a Section 457 Plan. Deferred compensation plans allow participants to save for retirement in either a pre tax or post tax (Roth) investment account. Contributions are invested at the employee's direction into one or more of the variety of investment options offered by the plan. Changes may be made to the contribution levels, investment options, etc. at any time. Contribution maximums are set each year by the IRS.




Educational Reimbursement Program:


County employees who have successfully passed their probationary period may apply for education reimbursement for courses that can improve or develop an employee's capabilities related to their current job or for a promotional opportunity within Frederick County Government. The benefit also covers the costs of job-related non-credit courses. If the employee receives a grade of at least a C, or successfully passes a non-credit course, the County reimburses the employee 75% of the costs of tuition, fees and books. If an employee doesn't remain employed with Frederick County Government for two years after a class is taken, the benefit needs to be reimbursed to FCG.




Employee Assistance Program:


This confidential assessment, referral and counseling service is available at no cost to all employees who may need help with a personal or job-related issue or concern.




Leave


Annual Leave – Employees are eligible to use Annual Leave after their 6 month probationary period. Annual Leave accrues as follows: Years of service days per year


0 – 2 years 11 days


2 – 10 years 17 days


10 + years 24 days




Sick Leave - Employees will earn sick leave at a rate of 15 days per calendar year.




Sick Leave may also be used for illness of an employee's child, dependent, spouse, parent or parent-in-law. There is no limit on the amount of sick leave accumulated. Unused Sick Leave may be used for additional credit in the pension plan at the time of retirement.


NOTE: Regular benefited part-time employees earn annual and sick leave on a pro-rated basis based on their actual number of hours worked biweekly up to their assigned number of regularly scheduled work hours.




Other available types of leave include, but are not limited to, Family Medical Leave, Bereavement, Jury, and Military.




Holidays:


The County observes 10 holidays every year and 11 are observed on years of General Elections.




For additional information on Frederick County Government's benefits package, please visit the Division of Human Resources website at www.FrederickCountyMD.gov.




All hires before January 1, 2012, will follow the all benefit and leave rules as described in the Personnel Rules amended October 3, 2013.