The Receptionist will focus on answering internal and external calls, filing invoices, and offering administrative support across the organization.
RESPONSIBILITIES (90% customer facing/virtual / 10% supplier facing/virtual):
Answer, screen and forward incoming phone calls to appropriate person
Organize daily paperwork for accurate records
Greet clients and visitors with a positive and helpful attitude via phone/email
Receive and sort invoices as directed by manager
Utilize internal programs to communicate with sales team and other internal employees
Provide excellent customer service via email and phone
Perform other clerical receptionist duties such as print, copy, file and fax
Contribute to team efforts by accomplishing related tasks as needed
Maintain safe and clean reception area by complying with procedures, rules and regulations
QUALIFICATIONS:
Knowledge, Skills and Abilities:
Proven work experience as a receptionist, front office representative or similar role
Proficiency in Microsoft Office suite
Hands-on experience with office equipment (fax machines and printers
Excellent organization skills
Multitasking and time-management skills with ability to prioritize tasks in fast paced environment
Ability to be resourceful and proactive when issues arise
Customer interaction experience with customer focus
Education:
Associates degree preferred or industry experience equivalent
Experience:
1-2 years of receptionist or customer service role
Familiarity with phone systems and email
Knowledge of Cisco Jabber
WORK ENVIRONMENT:
Office setting with individual workspace
Receptionist - Hourly
Parksite · White Marsh, MD