About The Role
Provide essential administrative and operational support across one or more districts, helping drive smooth, efficient day-to-day office operations. Partner closely with District Operations Coordinator (DOC) to support key priorities, streamline processes, and help create an organized, effective environment that enables offices to perform at their best.
Day to day, you’ll…
Provide administrative and operational support to one or more districtsSupport the DOC as directedAssist with day-to-day operations to ensure offices run efficientlyProvide hiring support using internal applicant tracking and hiring systemsAssist with onboarding and employment-related administrative tasksSupport tax office associates with administrative requirementsPartner with office(s) responding to inquiries related to supplies, facilities, or operational supportMonitor supply inventory and place orders to meet office and district needsResearch and resolve issues independently when possible; escalate concerns to appropriate leadership when neededCoordinate vendors for local facility and maintenance requestsReview and verify invoices for accuracyPrepare invoices and expense documentation for approval using approved payment tools and systemsMaintain working knowledge of Microsoft Teams and Microsoft Office applications, including CoPilotUse internal systems and virtual tools to manage tasks, records, and communicationsAttend training sessions related to systems, compliance, and job performanceAssist with special projects, local initiatives, and other duties as assigned by DOC
Education
Required Qualifications
High school diploma or equivalent
Work Experience
Ability to communicate clearly and maintain composure, using effective customer service techniques with clients who may be under stressAbility to concentrate and work effectively in a fast-paced, high-volume environmentAbility to interact effectively with all levels of the companyAbility to work independently with minimal supervisionPrevious customer service experienceDemonstrated decision making, analytical, and problem-solving skillsDemonstrated organization, prioritization, and project coordination skillsExcellent verbal, written, and interpersonal communication skillsExperience with or ability to learn Microsoft operating systems, networking concepts, computers, software applications, and remote toolsExperience working within Windows environments
Preferred Qualifications
Work Experience:
1-3 years administrative experience
Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
Seasonal, Operations Administrative Assistant (Part Time)
H&R Block · Woodbridge, VA